We continue to ship from our warehouse in oakland, and our partner’s warehouses. Our team is monitoring the situation closely and will announce any changes regarding shipping methods and delivery on our FAQ page.
Our logistic partners have informed us that due to a high volume of packages, deliveries might be slightly delayed. We apologize for any inconveniences and thank you for understanding.
Our orders are dispatched Monday to Friday during business hours. Order Cuttoff times is 9.00PM
We ship to addresses within the United States.
For orders dispatched domestically,(Handling time), processing time varies from 1-5 business days.
Our standard ETA is 1-5 business days depending on the dispatch location of your item. Multi-Item orders may be shipped in separate packages and may have different estimated time of arrival.
We are not responsible for delivery delays that occur when a customer submits an official change of address and requests forwarding or stop mail services to their post office. If your package is delayed for any other reason and you need support, please contact us at firstname.lastname@example.org.
We offer free shipping to all US.
Replacement items for delayed orders will also be sent free of charge.
We are not responsible for sending replacements for address mistakes by the customer at the moment of order placing. Please double check your address information and email us as soon as you notice a discrepancy. After an item is shipped/delivered, we cannot refund or replace it.